Cap 1
Ticket consolidation
Many findings, one fix, one ticket. RemOps merges CVEs that share a patch or config change.
UI · consolidation
Product
RemOps: Remediation Operations
Turn thousands of overlapping CVEs into a handful of optimized fixes, route each to the right owner automatically, and track MTTR across Security and IT.
UI · ticket consolidation
What it is
Remediation is an operations problem
Most remediation delay is not technical. It is duplicated tickets, unclear owners and no shared view of progress. RemOps consolidates the work, routes it to the people who can act, and gives Security and IT one scoreboard.
- De-duplicate overlapping CVEs into a single fix with the largest exposure reduction
- AI-optimized remediation plans auto-routed to asset owners in your ITSM
- Shared Security/IT visibility with SLA and MTTR tracking by team and business unit
Capabilities
What RemOps does
Each tile is a stylized callout of the product UI. Final capability names and screens to come from product.
Cap 2
Noise reduction
From raw findings to exploitable to actionable tickets.
UI · noise funnel
Cap 3
MTTR by team
See which teams are closing exposures inside SLA and where work is stuck.
Cap 4
Ownership and routing
Asset owners resolved automatically; tickets land in the right queue with the plan attached.
UI · routing rules
Works with
Part of one platform
Every product runs on the same exposure graph, so findings, context and actions carry across SKUs.
Also on the platform
Exposure Assessment & Remediation
Unify findings, assess real risk, mitigate and remediate on one exposure graph.
Also on the platform
Agentic Remediation
Autonomous agents that research, validate and fix with human-in-the-loop approval.
Lifecycle coverage
Outcomes
What customers measure
Illustrative metrics for layout only. Replace with validated customer outcomes before build.
-85%
remediation tickets after de-duplication (illustrative)
-60%
mean time to remediate across IT teams (illustrative)
1
plan per fix instead of one ticket per CVE
Customers
Trusted by security teams that ship fixes
“Zafran is tackling vulnerabilities from a hacker's perspective, adding a true layer of risk mitigation through compensating controls.”
Ricardo Lafosse
CISO, Kraft Heinz
“Zafran lets us evaluate the effectiveness and ROI of our security stack against what is actually exploitable.”
Dave Estlick
CISO, Chipotle
FAQ
RemOps FAQ
What is RemOps?
RemOps (Remediation Operations) is the Zafran product that de-duplicates overlapping CVEs, generates AI-optimized remediation plans, routes tickets to owners automatically and tracks MTTR across Security and IT.
Which ticketing systems does RemOps work with?
RemOps integrates with common ITSM and ticketing tools so tickets open, update and close in the systems IT already uses.
How does RemOps reduce ticket noise?
It groups findings that share a fix into one ticket, drops findings that are not exploitable and assigns each ticket to a resolved owner, so IT sees a short, actionable queue.
Who uses RemOps?
Vulnerability management teams own the plan; IT and platform teams receive the tickets; leadership uses the shared MTTR and SLA views.
See Zafran in Action
Prioritize and fix what is truly exploitable using risk context from your existing security tools.